Delivery coverage
Pixels Galaxy currently delivers within Pakistan only. International delivery is not available.
Estimated delivery time
Delivery timing depends on the courier, destination, and service availability.
- Major cities
- 2-4 working days
- Other cities and towns
- 3-6 working days
- Remote areas
- Subject to courier coverage
Order confirmation
We may confirm Cash on Delivery orders by phone or WhatsApp before dispatch. Incomplete contact or address details may delay an order until they are confirmed.
Delivery charges and tracking
Delivery charges are shown before checkout confirmation. Any free-delivery offer is displayed on the product page and checkout.
When tracking is available, we share it by SMS, WhatsApp, or email after dispatch.
Failed or damaged delivery
If delivery fails because the customer is unavailable, refuses the parcel, or supplied an incorrect address, the parcel may be returned. Repeat failed delivery may require advance payment.
If a parcel looks badly damaged, take photos before opening it and contact us as soon as possible. Email support@pixelsgalaxy.com or WhatsApp +92 332 4468116.